Bennett Christmas Insurance Brokers Redefine ‘Care’
Care is a word that’s thrown about so much in business that we feel it’s lost its value. We can all say ‘we care’ but how many businesses actually mean it? As a company that helps people buy insurance and claim, we’re all about caring for our customers but with a myriad of online retailers, with little or no customer service provision, we’re not convinced that too many others are.
If you’ve ever looked online for insurance you’ll know that you’re faced with cheap deals, hidden conditions and the onus is on us as consumers to do all the work. The price comparison websites have only compounded things, focusing, as they do, on price and with a poor track record for accuracy – read our blog post on the Which? investigation into errors misleading people buying cheap insurance online.
We Believe We Deliver ‘Care’ Like No-One Else
At Bennett Christmas, none of this sits comfortably. We’ve always placed care and ease of doing business at the heart of what we do. We know policies should never be selected on price alone and that adequacy of cover is far more important. We feel the need to ‘Redefine Care’, so people can distinguish between the care they get with us versus what they get elsewhere.
It’s our people that set us apart from others and they’re the reason that we deliver ‘care’ like no-one else. We recruit people with a caring attitude and have a company culture that’s centred on ‘care’.
We elevate ‘Care’ to a new level – call it “The Bennett Christmas Level” – where we go the extra mile for you. We take time to get to know you, understand your needs and find the most appropriate policy for you. We bring a ‘personal touch’ that our customers love, the reassurance that you’re covered and help if you need to claim.
‘Redefining Care’ is our promise to you, to go above and beyond what you might expect. It’s what we’re known for and its why people return to us again and again. It’s our Care delivered by our people and that’s the difference.
What you get with Bennett Christmas:
- A telephone number to call
- Really nice people to help you – experienced and trustworthy, not online robots
- Personal service – we get to know you and find the right product for your needs
- You speak to the same person, wherever possible
- Plain speaking, clear and simple language, without the jargon
- Help completing the forms and setting things up
- Help with claims and someone to fight your corner
We’re not satisfied with “acceptable care” so we go the extra mile to deliver Exceptional Care.
If you’d like help with insurance for you or for your business, call us on 01444 810 088 or email us.